Worst Banking Service Ever

I completely concur with this report: Citibank's "Global Executive Banking" is absolutely terrible. In my case, it has been at least six months since I opened my account and Citibank still cannot figure out how to unblock the account after my company's personnel department has made countless attempts to verify with them that I do actually work for my company. During one of these attempts I literally sat next to the head of our personnel department who stayed on the phone with them at 10:00 p.m. Tokyo time. He was told they had everything they needed, but I later find out that the block is still in place.

Conveniently Citibank is now holding a fairly substantial sum of money and paying 0-point-trivial interest. (If you're not a "global executive" they'll pay more interest, about 2% more.) I also cannot fathom why "Global Executive Banking" is only open from 9 to 5 Eastern U.S. time Monday through Friday. On top of all that, it seems impossible to link my Citibank Global Executive Banking account with my Citibank Japan account. They might as well be Royal Bank of Scotland and HSBC in terms of their interoperability.

UPDATE: In this blatantly false advertising which aired this year, the Citi Never Sleeps except of course for "global executives":